What support covers
- Account access and password-reset problems.
- Missing course access after a verified enrollment.
- Broken Growth Society links, videos, or downloads.
- Questions about where to find a lesson, template, or Workflow Vault kit.
- Clarification of written program instructions.
- Eligible refund requests.
What support does not cover
- Logging into, configuring, or troubleshooting your software.
- API keys, credentials, domains, email systems, analytics, ad accounts, or vendor billing.
- Custom agents, software, automations, integrations, or implementation projects.
- Reviewing private client data or production systems.
- Private consulting, legal advice, compliance advice, or done-for-you work.
How to get help
Use the support form inside the course portal. Include the lesson or kit involved, what you expected, what happened, and what you have already tried. Do not include passwords, API keys, client datasets, or other secrets.
Response expectations
Growth Society will respond during normal business operations as capacity allows. No service-level agreement or emergency support is included. Account access and verified platform defects receive priority over implementation questions.
Fair use
Support exists to help members use the purchased program. Repeated requests for custom technical work, abusive behavior, credential sharing, or attempts to turn course support into private consulting may be declined.
Open the course support form. A public Growth Society support mailbox remains a pre-launch task.